Luu Law, PC

Privacy Policy Agreement

LAST UPDATED: 12/24/2019

a. APPLICABILITY OF THIS PRIVACY STATEMENT

1. Scope. This Privacy Statement applies to information Luu Law, PC (hereafter also referred to as "our" "us" or "we") collects from users of www.luulaw.com (hereafter referred to as "Site"). It does not apply to information received by us from you in the course of an attorney-client relationship, or received or collected by us offline or through any other means.

2. Individual User Information. If you are our client (requiring a executed retainer agreement), we protect the confidentiality of your information in accordance with the applicable professional standards of conduct. However, if you choose to submit personal information to us through out Site (for example, to set up a consultation), we will store and use that information in accordance with this Privacy Statement unless you notify us otherwise as described below.

3. Our Commitment to Children's Privacy. Our Site is not directed to, nor intended for use by, minors. If we become aware that we received the personal information of minors, we will delete that information. If you believe a minor has submitted their personal information to us please contact us immediately by telephoning (408) 975-9321. Tip: If you know of a minor using this Site, immediately contact us.

4. Third Party Sites. This Privacy Statement also does not apply to information you submit to other websites outside of www.luulaw.com, even if linked to our Site, including but not limited to resources and court websites. You should read and understand the privacy policies of those third party sites and service providers. Tip: Review the privacy policies of websites which this Site may link to. Their private policies may be different from ours.

b. INFORMATION WE COLLECT AND HOW WE USE IT.

In general, you may use our Site without providing any information that personally identifies you (hereafter referred to as "Personal Information"). However, as described in greater detail below, you may choose to provide Personal Information to us. We will store and use information about you, including information about where and when you browse our website ("Visitor Information"), to continually improve the quality of our business and our website, as further described below. 

1. Personal Information. You may choose to contact us through our Site or email. In either case, you may be asked to provide us with Personal Information, such as your name, telephone number, and email address. We use this information in order to provide you with information or to schedule an appointment and/or to respond to your comments and questions about our services and this site. We may also use your Personal Information to send you additional information that we believe may be of interest to you. Tip: If you choose to not provide us with personal information please telephone us to discuss how we may be able to help you.

2. Visitor Information. When you use our Site, we may collect certain information to help diagnose problems with our server, administer our site, gather broad demographic information and generate user statistics. The Visitor Information we collect includes your Internet Protocol (IP) address, your Internet host company (e.g., AOL), your browser software (e.g., Microsoft Internet Explorer), your software platform (e.g., Windows 2000), the duration of your visit to our site, and the domain (e.g., .COM, .NET, .JP) of the site from which you arrived at our site.

3. Cookie Policy. Our Site uses cookies to store users’ preferences and record session information. A cookie is a small data file that is stored by your browser on your hard drive. Most websites use cookies. A cookie file can contain information such as a user ID that the Site uses to track the pages you've visited, but the only Personal Information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. We may also use cookies to track user traffic patterns. We do this to find out the usefulness of the information we supply to you and other users and to see how effective our navigational structure is in helping users reach that information. We do not correlate this information with data about individual users, and we do not we share this information or sell it to any third party. When you access our Site you may receive a message advising you that we have placed some cookies on your computer or other device. If you continue to use our Site, further cookies will be placed to maximize your experience and to help us understand how we can improve our Site. If you prefer not to receive cookies through the Site, you can set your browser to either reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those sites you are currently on. However, turning cookies off may hinder your ability to access, use or navigate portions of the Site. 

c. WITH WHOM WE MAY SHARE YOUR INFORMATION

1. Personal Information. We will not share your Personal Information (including e-mail address) with any third party except:

(1) with your consent,

(2) when we believe in good faith disclosure is required by law,

(3) to third parties who are providing services to us as needed to provide such services and subject to appropriate confidentiality obligations, and

(4) to protect and defend our rights.

We reserve the right to disclose information about you, including data on which pages you have visited, to third parties if we feel it is necessary to protect the security of our systems, Site, business, users or others.

2. Visitor Information. Visitor Information may be provided to third parties at our discretion so long as the information is not linked to your Personal Information.

3. Transfer of Practice. We may provide and transfer to third parties any or all information regarding the our Site, including your Personal Information and Visitor Information, in connection with the transfer of all or a portion of our practice, whether by merger, acquisition or otherwise.

d. GOVERNING LAW.

Our Site is hosted within the United States. By providing any Personal Information to the Site, you consent to the collection, processing, transfer, and storage of such information in the United States and any other country where we or our service provider maintains offices, even if such country has a different level of privacy protection than the protection available under your local law. If you are a user accessing this Site from any region with regulations or laws governing personal data collection, use and disclosure, that differ from United States laws/regulations, please note that through your continued use of this Site, which is governed by U.S. Law, this Privacy Statement, and our Terms of Use, you are transferring Personal Information to the United States and you consent to that transfer. Should there be a dispute arising out of our privacy policy or terms of use, the governing law shall be that of the State of California, USA, and the venue shall be either in San Jose or Oakland, California at our discretion.

e. NO CHOICE REGARDING OPTING-OUT.

Our Site does not provide the opportunity to opt-out of this Site's collection of personal information as described in paragraph b. 

f. SECURITY MEASURES.

We use commercially reasonable security measures designed to protect against unauthorized access to Personal Information under our control, including physical, electronic and procedural safeguards. However, please be aware that, despite these efforts, data transmission over the Internet is inherently insecure and we cannot guarantee the security of information transmitted or provided through our Site. Once we received your transmission, we use appropriate efforts to ensure its security on our systems, but we do not accept liability for unintentional disclosure.

g. CHANGES.

We may change this Privacy Statement from time to time, and such changes will be effective upon posting the amended terms to our Site. The date of update is specified at the beginning of these Terms.

Severability. If any provision of these Terms, including the Privacy Statement, is found to be void or unenforceable, such provision shall be severed and all other provisions shall remain in force.

h. ARBITRATION.

Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by JAMS under its Rules of Procedure for Arbitration. The number of arbitrators shall be one. The place of arbitration shall be in San Francisco, California. California law shall apply. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

i. HOW TO CONTACT US.

If you have any questions about these Terms, including the Privacy Statement, the practices of this site, or your dealings with this site, please contact us via e-mail at nguyen@luulaw.com or telephone us at (408) 975-9321.